Hand Made Engraving
Last updated: July 21, 2025
Hand Made Engraving operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), in order to provide you, the customer, with a curated shopping experience.
Hand Made Engraving is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understand how your information is collected, used, and disclosed as described in this policy.
Personal Information We Collect or Process
When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you or another person. Personal information does not include anonymous or de-identified data that cannot identify you.
Depending on your interaction with our Services, we may collect or process the following categories of personal information:
- Contact details: name, billing address, shipping address, phone number, and email address
- Financial information: payment details, card information, transaction details, and payment confirmation
- Account information: username, password, preferences, and settings
- Transaction information: products viewed, added to cart, purchased, returned, or canceled
- Communications: messages sent to customer support or inquiries
- Device information: IP address, browser type, and device identifiers
- Usage information: browsing behavior and interaction with the website
We may also derive inferences from this information depending on your activity.
Sources of Personal Information
We may collect personal information from:
- Directly from you: when you place an order, contact us, or create an account
- Automatically: through cookies and similar tracking technologies
- Service providers: who process data on our behalf
- Partners and third parties: where permitted by law
How We Use Your Personal Information
We use your information for the following purposes:
Provide, Tailor, and Improve Services
To process orders, manage accounts, deliver products, arrange shipping, handle returns, and improve your shopping experience.
Marketing and Advertising
To send promotional messages, recommendations, and targeted advertisements based on your activity.
Security and Fraud Prevention
To protect our store, detect fraudulent activity, and ensure secure transactions.
Communication
To respond to inquiries, provide customer support, and send order updates.
Legal Compliance
To comply with applicable laws, legal requests, and enforce our policies.
How We Disclose Personal Information
We may share your personal information with:
- Shopify and service providers (payment processing, shipping, analytics, IT support)
- Marketing and advertising partners
- Affiliates within our business group
- Legal authorities when required by law
- Third parties you authorize us to share information with
Relationship with Shopify
Our store is hosted by Shopify, which processes your personal data to help operate and improve our Services.
Your information may be shared with Shopify and third-party partners in different countries. Shopify may also use your data to enhance services across its network of merchants.
To learn more, you may review Shopify’s Privacy Policy and privacy rights portal.
Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for their privacy practices, content, or security. We recommend reviewing their privacy policies before providing personal information.
Children’s Data
Our Services are not intended for children. We do not knowingly collect personal information from individuals under the legal age in their jurisdiction.
If we become aware that a child has provided personal data, we will take steps to delete it.
Security and Data Retention
We use reasonable safeguards to protect your personal information, but no system is completely secure.
We retain personal information only as long as necessary to:
- Provide Services
- Meet legal obligations
- Resolve disputes
- Enforce agreements
Your Rights and Choices
Depending on your location, you may have rights such as:
- Accessing your personal information
- Requesting deletion of your data
- Correcting inaccurate information
- Receiving a copy of your data
- Opting out of targeted advertising
- Managing communication preferences
You may contact us to exercise these rights.
International Data Transfers
Your information may be transferred and processed outside your country of residence. Where required, we use legal safeguards such as Standard Contractual Clauses to protect your data.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date.
Contact Us
If you have questions or wish to exercise your rights, please contact us:
Hand Made Engraving
📧 info@handmadeengravings.cm
📞 +1 227 778 8682
